Highly recommend the product and customer service.
My children love their Springfree trampoline which we recently moved with us from Australia. I needed some help with the installation and contacted Springfree Luxembourg - The team was such a fantastic help - super responsive and helpful and he had our trampoline back working again after a quick visit to the house.
A big thank you to Thomas who really went out of his way to help getting my kids bouncing again! Highly recommend the product and customer service.